Covid-19

ADVISORY: CLAIMS AND SAFETY MEASURES FOR ASSESSORS DURING COVID-19 ALERT L4

The insurance industry is reassuring its customers that claims can still be progressed while New Zealand is at COVID-19 Alert Level 4. ICNZ CE Tim Grafton says that customers should not hesitate to contact their insurers to make a claim if they need to – especially for emergency and critical safety repairs. “As an identified …

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NEW ZEALAND INSURERS AGREE TO SECTOR WIDE PLEDGE TO SUPPORT CUSTOMERS DURING COVID-19 CRISIS

The Insurance Council of New Zealand (ICNZ) and its members have announced a set of core principles they have each pledged to use to guide their individual response to support their customers and suppliers during the Covid-19 crisis. Tim Grafton, CE ICNZ, says the principles are the result of the industry banding together as it …

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TRAVEL ADVISORY – CORONAVIRUS (COVID-19) AND TRAVEL INSURANCE UPDATE 3 MARCH

As the Coronavirus situation continues to develop the Insurance Council of New Zealand is urging those who have purchased travel insurance to speak with their insurer to clarify what cover they may have. ‘’While some insurers continue to offer cover, all of our members have issued travel advisories specifying the cover they offer and the …

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CORONAVIRUS – WHAT YOU NEED TO KNOW FOR TRAVEL AND BUSINESS INSURANCE

The Insurance Council of New Zealand (ICNZ) is urging people to seek more information following the recent outbreak of Novel Coronavirus (2019-nCoV) in Wuhan, China, in late December 2019. ICNZ cautions that broad exclusions normally apply for pandemics and epidemics. Tim Grafton, Chief Executive of ICNZ says, “Global pandemics are generally not insurable and haven’t …

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