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Who we are and what we do

The Insurance Council (ICNZ) represents general insurers in NZ i.e. non-life and health insurers. ICNZ currently has 28 members who collectively write more than 95 percent of all fire and general insurance in New Zealand.

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The Fair Insurance Code outlines how your relationship with your insurer should work, including what you need to tell them and how they need to respond if you make a complaint?