The Fair Insurance Code outlines how your relationship with your insurer should work, including what you need to tell them and how they need to respond if you make a complaint.

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What we do

The Insurance Council of New Zealand (ICNZ) was established in 1895 and is the representative body of the fire and general insurance industry in New Zealand.

We help our members with key issues affecting their businesses and liaise with media and government around issues that affect our members and our industry.

Insurance basics