Tim Grafton became Chief Executive of the insurance council in November 2012. Tim has extensive experience in providing strategic, policy and communications advice to public and private sector leaders. He was an executive director of a leading market research company prior to taking up his position with the ICNZ.
Tim has a strong understanding of the machinery of government having been an adviser to former Prime Minister Dame Jenny Shipley, Deputy Prime Minister Bill English and former Finance Minister Sir William Birch. He has been a senior strategic adviser to a number of leading private companies and was a member of the parliamentary press gallery in the 1980s.
Tim is a member of the New Zealand Advisory Board of the Australian and New Zealand Institute of Insurance and Finance.
John Lucas joined the Insurance Council in 1996 as Insurance Manager. He is responsible for facilitating a number of the Council's technical working committees and is the Council spokesperson for property, marine and motor insurance issues.
John also takes a leading role in coordinating the insurance industry's response to emergency events. He is currently coordinating various working groups focused on finding solutions to the many recovery challenges set by the Canterbury earthquakes.
John began his insurance career with NZI in the early eighties specialising in farm insurance and commercial property underwriting. He made a move to the UK where he worked for a number of broker firms before specialising in insolvency insurance placement in the London and the Sydney insurance markets.
John is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance.
Terry Jordan BCA
Terry Jordan commenced with the Insurance Council in 2001 and is currently the Operations Manager. His responsibilities include the Finance and Taxation, Employment and Education, and Personal Lines committees as well as the Insurance Claims Register. He is the Council’s spokesman on Fraud and Law and Order issues and is currently spending much of his time managing the activities of the Canterbury Earthquake General Managers Group.
Terry graduated with a BCA in accountancy from Victoria University and initially worked with the IRD as a tax inspector and auditor. He spent 10 years with BP in accounting and marketing roles and a further 10 years with an international company as the Financial Controller. He sold Real Estate in Wellington for 4 years, specialising in investment property before commencing with the Insurance council.
Sarah Knox joined the Insurance Council in May 2015 as Communications Manager. She is responsible for the ongoing management of ICNZ’s image and reputation through its communications.
Sarah has a public education background with over 17 years communications experience including stakeholder engagement, reputation management, media relations and risk and issues management.
She holds a Master’s degree in sustainability from the University of Bath, UK and a Bachelor of Management Studies from the University of Waikato
Nick joined the Insurance Council in April 2014. Most of Nick’s work is in law reform, public policy and regulation affecting the insurance industry. He manages the Council’s regulatory, liability insurance and travel insurance committees and provides legal advice to the Council.
Nick has a law degree from Otago University and a Masters degree from Monash University specialising in regulation and advocacy.
Before joining the Council, Nick worked in financial services dispute resolution as an investigator and negotiator.
Insurance Claims Register Manager
Dave spent 22 years in the UK’s Royal Air Force as an intelligence analyst and since retiring in 2005, has worked extensively with intelligence software and databases, providing training, marketing and sales in the UK, New Zealand and Australia.
Dave joined the ICNZ in March 2014 to manage the Insurance claims Register (ICR). He has previously worked closely with various companies and government agencies, including a number of New Zealand Insurance companies to develop databases and develop fraud analysis initiatives. He has trained over 150 analysts in New Zealand and Australia including the Insurance industry, Banking and the Police to name a few.
Dave’s role is to provide oversight of the ICR, liaise with the software provider and ICR members to provide support to the users and deal with fraud related issues in the insurance industry.