Our People


Tim Grafton  

Tim Grafton

Chief Executive

Tim Grafton was appointed Chief Executive of the Insurance Council of New Zealand in November 2012 and is a Chartered Member of the Institute of Directors.

Over the past 30 years he has had extensive experience in the media, government, public relations and market research sectors.

Prior to his appointment at ICNZ, he was Executive Director of leading market research company, UMR Research, where he led a number of key research projects particularly in the energy, primary industry and public sectors providing strategic advice at Board and Chief Executive level.

He has been a senior adviser to former Prime Minister Rt Hon Dame Jenny Shipley, Prime Minister Hon Bill English, and former Finance Minister the Rt Hon Sir William Birch.

He has also been a senior public relations practitioner and lobbyist as well as a senior parliamentary reporter.

Tim has a number of governance roles.  He is a member of the New Zealand Advisory Board of the Australian and New Zealand Institute of Insurance and Finance; a member of the Residential Advisory Service Governance Board; Chair of the Fair Insurance Code’s Code Compliance Committee; Chair of the Deep South National Science Challenge Representative Users Group; and member of Victoria University’s Chair in the Economics of Disasters Advisory Committee.


Jane Brown

Legal Counsel

Jane joined the ICNZ as Legal Counsel in 2017. As well as being responsible for legal issues throughout the organisation, she oversees the liability, cyber, travel, and regulatory committees.

Prior to working at ICNZ Jane worked in local government insurance, with a focus on cover for liability and underground infrastructure.

Jane has an LLB, a BA majoring in French, is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance, and is a Barrister and Solicitor of the High Court of New Zealand.


Terry Jordan

Terry Jordan BCA

Operations Manager

Terry Jordan commenced with the Insurance Council in 2001 and is currently the Operations Manager. His responsibilities include the Finance and Taxation, Employment and Education, and Personal Lines committees as well as the Insurance Claims Register. He is the Council’s spokesman on Fraud and Law and Order issues and is currently spending much of his time managing the activities of the Canterbury Earthquake General Managers Group.

Terry graduated with a BCA in accountancy from Victoria University and initially worked with the IRD as a tax inspector and auditor. He spent 10 years with BP in accounting and marketing roles and a further 10 years with an international company as the Financial Controller. He sold Real Estate in Wellington for 4 years, specialising in investment property before commencing with the Insurance council.


 Sarah Knox, ICNZ Communications Manager

Sarah Knox

Communications Manager

Sarah Knox joined the Insurance Council in May 2015 as Communications Manager.  She is responsible for the ongoing management of ICNZ’s image and reputation through its communications.

Sarah has a public education background with over 17 years communications experience including stakeholder engagement, reputation management, media relations and risk and issues management.

She holds a Master’s degree in sustainability from the University of Bath, UK and a Bachelor of Management Studies from the University of Waikato


John Lucas

John Lucas

Insurance Manager

John Lucas joined the Insurance Council in 1996 as Insurance Manager. He is responsible for facilitating a number of the Council's technical working committees and is the Council spokesperson for property, marine and motor insurance issues.

John also takes a leading role in coordinating the insurance industry's response to emergency events. He is currently coordinating various working groups focused on finding solutions to the many recovery challenges set by the Canterbury earthquakes.

John began his insurance career with NZI in the early eighties specialising in farm insurance and commercial property underwriting. He made a move to the UK where he worked for a number of broker firms before specialising in insolvency insurance placement in the London and the Sydney insurance markets.

John is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance.


Dave Ashton

Dave Ashton

Insurance Claims Register Manager

Dave spent 22 years in the UK’s Royal Air Force as an intelligence analyst and since retiring in 2005, has worked extensively with intelligence software and databases, providing training, marketing and sales in the UK, New Zealand and Australia.

Dave joined the ICNZ in March 2014 to manage the Insurance claims Register (ICR). He has previously worked closely with various companies and government agencies, including a number of New Zealand Insurance companies to develop databases and develop fraud analysis initiatives. He has trained over 150 analysts in New Zealand and Australia including the Insurance industry, Banking and the Police to name a few.

Dave’s role is to provide oversight of the ICR, liaise with the software provider and ICR members to provide support to the users and deal with fraud related issues in the insurance industry.