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Media releases

23 Apr 2020

From 28 April New Zealand will move into Alert Level 3 as part of its response to COVID-19. So, what does this mean for insurers? As an essential service provider, insurers have been open and helping customers throughout the...

23 Apr 2020

Since early March, our members have worked proactively to support their customers facing the unique challenges New Zealand’s response to COVID-19 has presented. All have ensured they are fully open for business and have worked to...

22 Apr 2020

The Insurance Council of New Zealand (ICNZ) welcomes the announcement from Finity Consulting that savings on personal motor claims will amount to approximately $35 million during the four-week Level 4 period. Tim Grafton, CE...

17 Apr 2020

The Insurance Council of New Zealand says that contrary to some reports the insurance industry acted fast and early to actively support its customers facing increased financial hardship. “Since March, our members have ensured...

09 Apr 2020

The insurance industry is reassuring its customers that claims can still be progressed while New Zealand is at COVID-19 Alert Level 4. ICNZ CE Tim Grafton says that customers should not hesitate to contact their insurers to make...

09 Apr 2020

The Insurance Council of New Zealand is encouraging people experiencing financial hardship to contact their insurer to discuss options to keep their insurance in place.  A priority for customers is to keep their assets...

09 Apr 2020

ICNZ supports the move by the Government to provide a ‘safe harbour’ for directors of companies facing significant liquidity problems due to COVID-19 pandemic. The move is part of wider temporary changes being made to the...

09 Apr 2020

ICNZ has today acknowledged the release of the Review of the Earthquake Commission (EQC) by Dame Silvia Cartwright, culminating more than a year of engagement. Commenting on the release of the review Tim Grafton, CE Insurance...

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