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Our People

Tim Grafton

Chief Executive

Tim Grafton became Chief Executive of the insurance council in November 2012. Tim has extensive experience in providing strategic, policy and communications advice to public and private sector leaders. He was an executive director of a leading market research company prior to taking up his position with the ICNZ. 

Tim has a strong understanding of the machinery of government having been an adviser to former Prime Minister Dame Jenny Shipley, Deputy Prime Minister Bill English and former Finance Minister Sir William Birch. He has been a senior strategic adviser to a number of leading private companies and was a member of the parliamentary press gallery in the 1980s.

Tim is a member of the New Zealand Advisory Board of the Australian and New Zealand Institute of Insurance and Finance.

Jane Brown

Legal Counsel

Jane joined ICNZ as Legal Counsel in 2017. As well as being responsible for legal issues throughout the organisation, she oversees the liability, cyber and travel committees.

Prior to working at ICNZ, Jane worked in local government insurance, with a focus on cover for liability and underground infrastructure.

Jane has an LLB, a BA majoring in French, is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance, and is a Barrister and Solicitor of the High Court of New Zealand.

Terry Jordan

Operations Manager

Terry Jordan joined ICNZ in 2001 and is currently the Operations Manager. His responsibilities include the Finance and Taxation, Employment and Education, and Personal Lines committees as well as the Insurance Claims Register. He is the Council’s spokesman on fraud and law and order issues and is currently spending much of his time managing the activities of the Canterbury Earthquake General Managers Group.

Terry graduated with a BCA in accountancy from Victoria University and initially worked with the IRD as a tax inspector and auditor. He spent 10 years with BP in accounting and marketing roles and a further 10 years with an international company as the Financial Controller. He sold Real Estate in Wellington for 4 years, specialising in investment property, before moving to ICNZ.

Sarah Knox

Communications Manager

Sarah Knox joined the Insurance Council in May 2015 as Communications Manager.  She is responsible for the ongoing management of ICNZ’s image and reputation through its communications.

Sarah has a public education background with over 17 years communications experience including stakeholder engagement, reputation management, media relations and risk and issues management. 

She holds a Master’s degree in sustainability from the University of Bath, UK and a Bachelor of Management Studies from the University of Waikato.

John Lucas

Insurance Manager

John Lucas joined ICNZ in 1996 as Insurance Manager. He is responsible for facilitating a number of our technical working committees and is our spokesperson for property, marine and motor insurance issues.

John takes a leading role in coordinating the insurance industry's response to emergency events. He is currently coordinating various working groups focused on finding solutions to the many recovery challenges set by the Canterbury earthquakes.

John began his insurance career with NZI in the early eighties, specialising in farm insurance and commercial property underwriting. He then moved to the UK where he worked for a number of broker firms before specialising in insolvency insurance placement in the London and the Sydney insurance markets.

John is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance.

Stephanie Robertson

Media & Social Media Manager

Stephanie has a Bachelor of Arts in linguistics from the University of Auckland, a Graduate Diploma in Business Studies (Communications Management) from Massey University, and is currently working towards a Master of Communication. She has an extensive background in customer service, communications and digital management roles in the private, public and not-for-profit sectors.

Stephanie joined ICNZ in 2017 as the first Media & Social Media Manager. She is responsible for developing and implementing our social media strategy, managing our social channels, developing and publishing our website, and managing our media relations.

She is a Community Comms Collective volunteer and a member of PRINZ, and sits on the NZ Government Web Standards Reference Group. She also presents to community and not-for-profit organisations about digital communication development and audience engagement.

Andrew Saunders

Regulatory Affairs Manager

Andrew joined ICNZ as the Regulatory Affairs Manager in January 2018. He is responsible for advocacy on regulatory issues and working with members, government and stakeholders to promote policies that support a strong and sustainable insurance industry people can trust and have confidence in. Andrew is responsible for the Regulation Committee.

Andrew has a policy and regulatory background with experience in policy development, legislative/regulatory development and implementation, stakeholder engagement, and regulatory advocacy. Prior to ICNZ his work had a focus on energy and natural resources issues within the Ministry of Economic Development and more recently the Petroleum Exploration and Production Association of New Zealand.

Andrew has an LLB and a BA, majoring in history, from Victoria University of Wellington.


Yvonne Wynyard

ICR Manager

Yvonne joined ICNZ in April 2018 as manager of the Insurance Claims Register (ICR).

Yvonne graduated with a Master of Training Development and Bachelor of Administrative Leadership from the University of New England, Sydney, Australia. She spent 22 years with the New Zealand Army as an Intelligence practitioner, trainer and manager and a further 9 years with ACC in which she developed and implemented their intelligence capability, including database design and training.

Yvonne’s role is to provide oversight of the ICR, liaise with internal and external stakeholders, provide analytical support to ICR members and manage fraud related issues in the insurance industry.