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Our People

Tim Grafton

Chief Executive

Tim Grafton became Chief Executive of the insurance council in November 2012. Tim has extensive experience in providing strategic, policy and communications advice to public and private sector leaders. He was an executive director of a leading market research company prior to taking up his position with the ICNZ. 

Tim has a strong understanding of the machinery of government having been an adviser to former Prime Minister Dame Jenny Shipley, Deputy Prime Minister Bill English and former Finance Minister Sir William Birch. He has been a senior strategic adviser to a number of leading private companies and was a member of the parliamentary press gallery in the 1980s.

Tim is a member of the New Zealand Advisory Board of the Australian and New Zealand Institute of Insurance and Finance.

Dave Ashton

Insurance Claims Register Manager

Dave spent 22 years in the UK’s Royal Air Force as an intelligence analyst and since retiring in 2005, has worked extensively with intelligence software and databases, providing training, marketing and sales in the UK, New Zealand and Australia.

Dave joined the ICNZ in March 2014 to manage the Insurance claims Register (ICR). He has previously worked closely with various companies and government agencies, including a number of New Zealand Insurance companies to develop databases and develop fraud analysis initiatives. He has trained over 150 analysts in New Zealand and Australia including the Insurance industry, Banking and the Police to name a few.

Dave’s role is to provide oversight of the ICR, liaise with the software provider and ICR members to provide support to the users and deal with fraud related issues in the insurance industry.

Jane Brown

Legal Counsel

Jane joined ICNZ as Legal Counsel in 2017. As well as being responsible for legal issues throughout the organisation, she oversees the liability, cyber, travel and regulatory committees.

Prior to working at ICNZ, Jane worked in local government insurance, with a focus on cover for liability and underground infrastructure.

Jane has an LLB, a BA majoring in French, is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance, and is a Barrister and Solicitor of the High Court of New Zealand.

Terry Jordan

Operations Manager

Terry Jordan joined ICNZ in 2001 and is currently the Operations Manager. His responsibilities include the Finance and Taxation, Employment and Education, and Personal Lines committees as well as the Insurance Claims Register. He is the Council’s spokesman on fraud and law and order issues and is currently spending much of his time managing the activities of the Canterbury Earthquake General Managers Group.

Terry graduated with a BCA in accountancy from Victoria University and initially worked with the IRD as a tax inspector and auditor. He spent 10 years with BP in accounting and marketing roles and a further 10 years with an international company as the Financial Controller. He sold Real Estate in Wellington for 4 years, specialising in investment property, before moving to ICNZ.

Sarah Knox

Communications Manager

Sarah Knox joined the Insurance Council in May 2015 as Communications Manager.  She is responsible for the ongoing management of ICNZ’s image and reputation through its communications.

Sarah has a public education background with over 17 years communications experience including stakeholder engagement, reputation management, media relations and risk and issues management. 

She holds a Master’s degree in sustainability from the University of Bath, UK and a Bachelor of Management Studies from the University of Waikato.

John Lucas

Insurance Manager

John Lucas joined ICNZ in 1996 as Insurance Manager. He is responsible for facilitating a number of our technical working committees and is our spokesperson for property, marine and motor insurance issues.

John takes a leading role in coordinating the insurance industry's response to emergency events. He is currently coordinating various working groups focused on finding solutions to the many recovery challenges set by the Canterbury earthquakes.

John began his insurance career with NZI in the early eighties, specialising in farm insurance and commercial property underwriting. He then moved to the UK where he worked for a number of broker firms before specialising in insolvency insurance placement in the London and the Sydney insurance markets.

John is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance.

Stephanie Robertson

Media & Social Media Manager

Stephanie has a Bachelor of Arts in linguistics from the University of Auckland, a Graduate Diploma in Business Studies (Communications Management) from Massey University, and is currently working towards a Master of Communication. She has an extensive background in customer service, communications and digital management roles in the private, public and not-for-profit sectors.

Stephanie joined ICNZ in 2017 as the first Media & Social Media Manager. She is responsible for developing and implementing our social media strategy, managing our social channels, developing and publishing our website, and managing our media relations.

She is a Community Comms Collective volunteer and a member of PRINZ, and sits on the NZ Government Web Standards Reference Group. She also presents to community and not-for-profit organisations about digital communication development and audience engagement.