Emergency Information

Readiness for emergencies

See a list of things to store in preparation for an emergency
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Respond in the right way

A list of responses to help you through an emergency
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Reduce the chances of getting hurt

Practical steps to take
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Recovery - where to start

Website and phone contacts for Insurance Emergency Plan
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The insurance emergency plan

How the insurance industry will respond in an emergency
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What to do

• Remain calm
• Check for danger (e.g. fires, gas leaks, damage to buildings)
• Stay where you are unless it is unsafe, or you are officially told to leave
• If necessary to keep safe, turn off electricity, gas or water mains
• Be prepared to move into a safer part of your building
• Seek help from those around you, and offer to help them too
• Don't use the telephone except to report immediate emergencies
• Listen to local radio stations for official warnings and advice

Evacuation

If you are officially told to evacuate, take with you:

• Your survival kit and important documents.
• Warm clothes and sturdy shoes.
• Radio and torch.

If it is unsafe to stay where you are, arrange shelter for yourself.

Try to stay with neighbours, friends, or family.

No water?

First use your stored water, then your water cylinder and toilet cistern water (if no chemicals added). Boil all other water for five minutes before drinking.

No electricity?

Use your emergency lighting, heating and cooking facilities.

No sewerage?

Use a plastic bag in a bucket, or in the toilet bowl or make a temporary toilet outdoors.

No phones?

Seek assistance of neighbours. If it is safe, go to your nearest Emergency Services base.

 

 

 

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