Consumer Information

Overseas travel insureance

Insurance situation arising from travel
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Buying insurance

Cover your property losses
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Guidelines for resolving disputes

This is how member companies resolve disputes.
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Commercial insurance

Insure against businessesdisruption
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Liability insurance

Liability Insurance is available in a number of forms covering specific Liability risks.
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Motor insurance

Motor vehicle insurance can cover you against accidental loss or damage to your vehicle
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Personal insurance

The types of cover available under personal insurance
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Marine insurance

Cover for commercial vessels and personal pleasurecraft
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Insurance fraud

An insurance claim is considered fraudulent when it is based on facts that are simply untrue
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Introduction

Motor vehicle insurance can cover you against the accidental loss of, or damage to, your motor vehicle, up to either its:

1. Market Value
   This is what your vehicle is worth just before the damage occurs.
2. Agreed Value
   This is where you and your insurance company agree on the value of the car at the beginning of the contract and at each renewal. If your car is written off, you are paid the agreed value in the policy.

Motor vehicle insurance can also cover you against any damage you might cause to someone else's car or property.

The two most important things to remember about motor vehicle insurance are:

• You are only covered up to the limit stated in your policy, and
• Your contract obliges you to take reasonable care to avoid accidents and theft.

Types of policies

There are three types of motor insurance policy.
Learn about the different ways of insuring your vehicle
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Insuring your motor vehicle

When insuring your motor vehicle it is important that you disclose all information that may affect the acceptance of the insurance.
This is regardless of whether or not a specific question is asked
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Do not insure your child's car in your name

Under 25-year-olds have higher premiums because they represent a greater insurance risk.
This is regardless of whether or not a specific question is asked
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Deregistration of structurally damaged uninsured third party vehicles

The insurance company is going to insist that before they settle a claim with an uninsured third party, that the structurally damaged vehicle is deregistered.
Insurers exercise a Duty of Care by deregistering vehicles that are structurally damaged to minimise the risk of unsafe vehicles getting back on the road.
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Frequently Asked Questions

Some questions and answers on motor insurance.
Information on the not-so-obvious points in vehicle insurance.
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