Consumer Information
Overseas travel insureance
Insurance situation arising from travel
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Buying insurance
Cover your property losses
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Guidelines for resolving disputes
This is how member companies resolve disputes.
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Commercial insurance
Insure against businessesdisruption
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Liability insurance
Liability Insurance is available in a number of forms covering specific Liability risks.
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Motor insurance
Motor vehicle insurance can cover you against accidental loss or damage to your vehicle
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Personal insurance
The types of cover available under personal insurance
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Marine insurance
Cover for commercial vessels and personal pleasurecraft
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Insurance fraud
An insurance claim is considered fraudulent when it is based on facts that are simply untrue
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Consumer Advice
Travel insurance
While overseas travel can be an exciting prospect
There can be situations where things may go wrong, and travellers could find themselves faced with a medical emergency, or finding the funds to replace lost luggage, or having to make an urgent trip home
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Buying insurance
Insurance exists to protect your possessions against unforeseen loss or damage
Whether you're insuring your house, car or CD collection, the basic idea is that you pay an annual premium and your insurance company will pay to replace or repair whatever items are insured if lost or damaged.
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Guidelines for resolving disputes
Although members of the Insurance Council strive to serve their customers well, disputes can sometimes arise.
The Fair Insurance Code outlines the complaints procedure that member companies must follow to resolve disputes.
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Commercial insurance
Operating a business requires a degree of forward thinking and planning
The Insurance Council of New Zealand has developed some loss prevention guidelines that may help ensure that your business is not disrupted unnecessarily.
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Liability insurance
Liability insurance provides protection for the insured from third party claims
In the main those caims arise from the insured's negligence causing loss or damage to a third party's property, business, reputation or a liability for an unintentional breach of a Statute or a professional mistake when providing advice.
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Motor insurance
Motor vehicle insurance can cover you against the accidental loss of, or damage to, your motor vehicle,
The two most important things to remember about motor vehicle insurance are: you are only covered up to the limit stated in your policy, and your contract obliges you to take reasonable care to avoid accidents and theft.
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Personal insurance
The types of cover available under personal insurance
Personal insurance includes the following types of insurance: house insurance; contents insurance; jewellery insurance.
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Marine insurance
Cover for commercial vessels and personal pleasurecraft
Boat insurance is as important as motor vehicle insurance. It provides financial protection, not only for loss or damage to your own boat, but also from being liable for damage to other vessels and property.
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Insurance fraud
An insurance claim is considered fraudulent when it is based on facts that are simply untrue
Fraudulent claims may include an incident which never took place, or which was orchestrated (ie. arson).
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